The Compliance Risks of Using Personal Devices in NEMT Operations
Smartphones have made it remarkably easy to put powerful transportation tools into the hands of drivers. They have also created compliance and security questions that NEMT providers should not ignore. Allowing employees to use their own phones or tablets for dispatching
GPS Tracking Is About More Than Knowing Where Your Vehicles Are
Real-time GPS tracking has become an expected feature of modern NEMT software. But simply putting a dot on a map isn't particularly difficult, and it isn't where the real value of location information begins. For non-emergency medical transportation providers, reliable location
Why NEMT Providers Need to Take OIG Exclusion Screening Seriously
Compliance in the non-emergency medical transportation industry involves much more than ensuring drivers arrive on time and trips are properly documented. NEMT providers participating in Medicaid and other federally funded healthcare programs also need to understand who they employ and
GAO Reports on NEMT Fraud to Congress
Washington, D.C. - The United States Government Accountability Office (GAO) released a report to Congress in September 2022, following a multi-year investigation on fraud in Medicaid's Non-emergency Medical Transportation benefits. The report further details efforts to combat this fraud and statistics
Why HIPAA compliance is a growing concern for NEMT providers
HIPAA compliance is a growing concern for many businesses, and NEMT providers are no exception. The HIPAA Security Rule requires covered entities to take specific steps to safeguard electronic Protected Health Information (ePHI), and failure to comply can result in
The best of NEMT
While Mobility Route may be a newer offering, we're bringing previous technologies and experienced professionals within the NEMT industry to offer the most comprehensive, intuitive, and effective software-as-a-service offering to NEMT providers across the United States. This includes the recent