Pricing Plans

Simple, flexible, and fair pricing that scales with your operation
Select yearly to view discounted pricing and save approximately 15% (nearly 2 free months per year!).
  • per vehicle/month (billed monthly)
  • $ 49
    Starter
    • Dispatching & Scheduling Interface
    • Mobile Apps for iOS & Android
    • GPS Tracking & Mapping
    • Dynamic Trip Cost Calculations
    • Unlimited Users**
    • Employee Management
    • Vehicle Management
    • Basic Reporting
    • Locations & Contacts Database
    • Multi-Factor Authentication
    • Mobile device access control
    • Text/SMS at $0.04 per segment
    • Major Broker Trip Plugins (1 max)
    • 1 Custom Trip-Type
    • 30-day vehicle location history*
  • per vehicle/month (billed monthly)
  • $ 64
    Advanced
  • Everything in Basic +

    • Advanced Reporting
    • Commission Reporting
    • Customer Invoicing
    • Mobile Dispatch Tools
    • Chat Communication
    • Text/SMS at $0.03 per segment
    • All Broker Trip Plugins (3 max)
    • 2 Custom Trip-Types
    • 120-day vehicle location history*

      Business Tool Integrations:
    • Stripe – Payment Processing
    • Xero & Quickbooks: Online
    • Fleetio – Fleet management
    • Google Workspace (GSuite)
  • per vehicle/month (billed monthly)
  • $ 79
    Premium
  • Everything in Starter & Advanced +

    • Area/Dispatch Groups
    • Custom Email SMTP Support
    • SAML/SSO Support
    • 8 Broker Trip-Type Plugins***
    • 3 Custom Trip-Types***
    • Text/SMS at $0.02 per segment
    • 1-year vehicle location history*
    • Free OIG Exclusion Checks
  • All plans require/include your first 10 vehicles, but there are no base costs.
  • Yearly payment offers the option of a 6 vehicle license minimum (instead of 10), but based on the monthly rate.

* Extended location storage options beyond included time period are available on all plans. Trips retain GPS coordinates for each step performed regardless.

** Unlimited means that companies do not have a hard limit as to the number of actual persons they can add, but due to industry norms that typically don’t exceed a 2-1 employee to vehicle ratio, a limit or additional charges may apply for excessive employee accounts in uncommon situations.

*** Additional Broker & Custom Trip-Types beyond the included limits for Premium Plan users are available for additional maintenance fees. 

You save approximately 15% by paying annually.
  • per vehicle/month - (billed yearly)
  • $ 42
    Starter
    • Dispatching & Scheduling Interface
    • Mobile Apps for iOS & Android
    • GPS Tracking & Mapping
    • Dynamic Trip Cost Calculations
    • Unlimited Users**
    • Employee Management
    • Vehicle Management
    • Basic Reporting
    • Locations & Contacts Database
    • Multi-Factor Authentication
    • Mobile device access control
    • Text/SMS at $0.04 per segment
    • Major Broker Trip Plugins (1 max)
    • 1 Custom Trip Type
    • 30-day vehicle location history*
  • per vehicle/month - (billed yearly)
  • $ 55
    Advanced
  • Everything in Basic +

    • Advanced Reporting
    • Commission Reporting
    • Customer Invoicing
    • Mobile Dispatch Tools
    • Chat Communication
    • Text/SMS at $0.03 per segment
    • All Broker Trip-Plugins (3 max)
    • 2 Custom Trip-Types
    • 120-day vehicle location history*

      Business Tool Integrations:
    • Stripe – Payment Processing
    • Xero & Quickbooks
    • Fleetio – fleet management
    • Google Workspace (GSuite)
  • per vehicle/month - (billed yearly)
  • $ 67
    Premium
  • Everything in Starter & Advanced +

    • Area/Dispatch Groups
    • Custom Email SMTP Support
    • SAML/SSO Support
    • 8 Broker Trip-Type Plugins***
    • 3 Custom Trip-Types***
    • Text/SMS at $0.02 per segment
    • 1-year vehicle location history*
    • Free OIG Exclusion Checks
  • All plans required/include your first 10 vehicles, but there are no base costs.
  • Yearly payment offers the option of a 6 vehicle license minimum (instead of 10), but on the monthly pricing.
  • Billing for SMS/Text notification on yearly subscription usage may still be billed at least monthly, or require a reasonable deposit to cover the anticipated annual usage.

* Extended location storage options beyond included time period are available on all plans. Trips retain GPS coordinates for each step performed regardless

** Unlimited means that companies do not have a hard limit as to the number of actual persons they can add, but due to industry norms that typically don’t exceed a 2-1 employee to vehicle ratio, a limit or additional charges may apply for excessive employee accounts in uncommon situations.

*** Additional Broker & Custom Trip-Types beyond the included limits for Premium Plan users are available for additional maintenance fees. 

Additional Information & Addons

Major Broker Trip-Type plugins refer to major national brokers who’s integration processes, it be API or File-Based, are maintained on a singular national level. This means there is little to no need for us to support integration with multiple platforms and processes and the broker generally has a national footprint. All other Plugins fall under the definition of regional, local, or custom.

Current Major Broker Plugins:

  • ModivCare
  • MTM
  • Access2Care

Some of our other Supported Plugins:

This is not a list of all plugins provided by Mobility Route. Even if you don’t currently support a particular broker or program that you work with, part of the process with our customers involves building out the integration you need. No need to worry about being left to use some generic cookie-cutter import tool either! 

This list includes the broker names and/or the third-party software used.

  • Southeast Trans
  • Novus
  • RouteMatch
  • SafeRide
  • One Call Care
  • Access On Time
  • ALC Solutions
  • Medical Answering Service (New York)
  • iOBSS (Oregon)
    • TransLink by RVTD
    • WellRide & MedLink by First Transit
    • Cascades West Ride Line
  • People for People (Washington)
  • per vehicle/month - (billed monthly)
  • +$ 10
    Basic Routing
    • Optimize route for next days schedule
  • per vehicle/month - (billed monthly)
  • $ 15
    Advanced Routing
    • Optimize routes for the next day’s schedule
    • Start optimizing routes up to 3-days in advance
  • per vehicle/month (billed monthly)
  • +$ 20
    Premium Routing
    • Optimize routes for the next day’s schedule
    • Start optimizing routes up to 3-days in advance
    • Reoptimize same-day routes, with or without changing existing trips when adding in same-day trips.

hPhone support is provided to all customers on a reasonable and necessary basis after a support inquiry is opened. In nearly 97% of all cases, phone support is unnecessary and the least convenient for our customers since we often need file attachments and other examples of errors and problems sent in by a user.

Should a phone call be necessary, our team can then schedule a call at the most appropriate time. This process significantly reduces unnecessary support costs which would otherwise be passed onto our customers, while still maintaining the ability to provide phone support when it’s needed for excellent customer service.

However, should you desire to have phone initiated support (premium phone support) for you and your office staff, the option is available for all accounts. Pricing varies depending on both your plan and vehicle license count.

Common Pricing Plan Questions

Why don't you charge per trip?

While such a pricing model would relate to some of our usage costs, we ultimately believe such a model doesn’t always best correspond to our own costs related to providing the service. It also would result in operators providing more frequent shorter trips paying far more than those doing few longer distance trips, leading to some customers subsidizing the cost for others.

We also feel a per trip pricing model generally results in a overall price that what Mobility Route offers.

For example, if you’re charged $0.45 for each trip and have 10 vehicles in your fleet, you’d pay a total of $1,188, based on 22 operating days per month (weekdays only). This would be a per vehicle rate of $118.80 per month. Compare that to Mobility Route’s plans that range from $49 to $79 per vehicle monthly, a 34-60% cheaper rate.